When thinking about technology and the pizza business, two things come to mind:  online ordering and the pos systems.  Both have helped increase business all across the nation.  The online ordering helps cut out the middle man for the customer.  They can get on the website of their choice and browse the menu, and select exactly what they want, which helps decrease the risk of error.   Customers can choice to pay with their credit card online lessening the risk of overage charge due to error o...

As you can tell from my previous blog, I am somewhat familiar with the pizza business, as I should be considering I worked for a pizza restaurant for nine years prior to owning and operating it for three years.  During my three years as owner, I determined that as operator I was topnotch, but when it came to “paper work” I was lost.  I decided that in order to take my next step forward I would have to take one step back, so I put my restaurant up for sale and signed up for college.  Some ...

Its 1998 and you are working at Grizzly Pizza.  The phone rings and you ask, "How may I help you?"  The customer places a delivery order ; you take the address and phone number, then ask them to hold while you look at a large paper map on the wall to determine the time it will take the deliverer to get there, and then tell the customer, "It will be there in 30 minutes."  When the pizza is ready the deliverer takes it away.  While he is gone you get another order for delivery and assume it can...