Great technology for customer based business

September 26, 2009

When thinking about technology and the pizza business, two things come to mind:  online ordering and the pos systems.  Both have helped increase business all across the nation.  The online ordering helps cut out the middle man for the customer.  They can get on the website of their choice and browse the menu, and select exactly what they want, which helps decrease the risk of error.   Customers can choice to pay with their credit card online lessening the risk of overage charge due to error on the employee’s behalf.  To read more on how to set up online ordering for your business, and the benefits check out epizza.

The POS system, point of sale system, is mostly beneficial to any cash receiving business.  It will help prevent theft in more ways than one.  First, a POS system can be set up to clock employees in and out from work using fingerprint recognition technology, making it impossible for an employee to clock their late friend in.  Second, these systems can come attached with a camera monitor system, monitoring both customers and employees.  Third, a good POS system has the option of image burn technology, meaning it will record the sequence of button mashing and will take a picture of the money going in the drawer every time it is opened.  There are so many POS systems out there; I personally recommend contacting Chris at Revention. The only down side to the POS system would have to be dependency.  I have actually gone to a McDonalds that stopped selling food because their POS system was down; I guess they did not know how to use a calculator.     

 

More than you want to know about a pizza restaurant owner.

September 24, 2009

As you can tell from my previous blog, I am somewhat familiar with the pizza business, as I should be considering I worked for a pizza restaurant for nine years prior to owning and operating it for three years.  During my three years as owner, I determined that as operator I was topnotch, but when it came to “paper work” I was lost.  I decided that in order to take my next step forward I would have to take one step back, so I put my restaurant up for sale and signed up for college.  Some ...


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A short senario on how technology has improved the Pizza business since 1998

September 23, 2009

Its 1998 and you are working at Grizzly Pizza.  The phone rings and you ask, "How may I help you?"  The customer places a delivery order ; you take the address and phone number, then ask them to hold while you look at a large paper map on the wall to determine the time it will take the deliverer to get there, and then tell the customer, "It will be there in 30 minutes."  When the pizza is ready the deliverer takes it away.  While he is gone you get another order for delivery and assume it can...


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I am a non-traditional college student at Georgia Gwinnett College.

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